Support Center
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Call us
Sales NL: 030 267 15 17
Sales BE: +32 486 15 77 85
Service Chargers: +31 10 266 0923
E-mail us
Questions & Support: support@wedrivesolar.nl
Sales: sales@wedrivesolar.nl
Office hours:
Monday – Friday: 9:00 – 18:00
FAQ
What should I do if my AC charger does not work?
If your AC charger does not work, first check that the power supply is connected properly. If the charger is not receiving power, check fuses and outlets. If everything seems fine, consult the charger’s manual for error codes or indications. If the problem persists, contact the manufacturer or a certified installer to inspect the charger.
Is it possible to install the AC charger in an outdoor location?
Yes, our chargers can be installed outdoors provided the installation meets the specific requirements for outdoor use, such as waterproof enclosures and weather protection.
Should I maintain my AC charger regularly?
AC chargers require relatively little maintenance, but periodic inspection and servicing are necessary. For example, wear and tear can damage cables or connections over time. To ensure safe and reliable operation, it is important for a professional to regularly inspect the charger and perform maintenance according to the manufacturer’s guidelines.
Create a Support Ticket
Let us know what problem you’re running into, and our support team will help you as soon as possible.